As with all communication you may get outages and we intend to keep these to a minimum. If you find that your internet does not appear to be working try this simple reboot procedure:
Shut down your computer and unplug your radio receiver and router if you have one. Wait 30 seconds and restart again. This will reboot all the hardware. If it still does not appear to be working ring or text the after hours number (087 6110187) and we can remotely look at your receiver unit and discover if a problem exists.
The sooner you tell us the sooner we can fix the problem.